Store Policies & Terms

Following are the policies for our e-commerce store and apparel fundraiser. It includes our shipping, return and privacy policies. These sections are followed by this website's terms & conditions.

Notably, these are basic policies and terms for our work in progress. They will improve as we move forward. For customer service, contact me, Joel.

Shipping Policy

Fundraising t-shirts are sold on a pre-sale basis. Payment information is securely stored with Braintree Payments (a PayPal company).

As soon 150 shirts are ordered, we place a bulk order with Farm Fresh Clothing Co. ®. They produce the shirts in about 4 weeks. After receiving the order, we will then process payments for orders. T-shirt(s) will generally be shipped from our location in 3-7 days. Shipping time takes an additional 1-3 days. Further details are outlined below.

Shipping & Handling

Processing in-stock t-shirt orders, packaging and handling, takes 1-2 days. Processing pre-ordered shirts takes about 3-7 days from the time we receive the order from Farm Fresh Clothing. T-shirts will be shipped either USPS Priority Shipping or first class mail. Priority mail includes tracking. Orders will be packaged in either USPS boxes or envelopes.

Insurance

USPS First Class includes insurance up to $5,000, so this will cover large orders. That would be really great to receive a $5,000 order of t-shirts. Priority Mail shipping covers up to $50, so this will cover one shirt.

International Shipping

We are not yet shipping international orders. If your interested in a shirt, let us know. Feel free to also tell your friends to let us know. The more feedback we get, the sooner we can start shipping all over the world.

Combined Shipping

We can fit three shirts in one package. If you order more than three shirts, then we'll ship your order for free.

Refund Policy

Contact us any time to request a cancellation of your pre-ordered shirt. There aren't any penalties. We'll eat the administration costs, but if you could make a donation to one of our sponsored organizations (Save Mount Diablo, Easter Seals Bay Area or the Gilman International Scholarship) then that would be great. If your t-shirt is defective, you may return it within 14 business days and we will cover your shipping costs. If you would like a refund and your shirt is not defective, then you may also return your shirt within 14 days. However, you will need to cover shipping.

Privacy Policy

We at Diablo Valley Design LLC have the utmost respect for our customers' privacy. In no way will we violate this philosophy. We will not release any information gathered about our customers.

Any information that we gather from our customers will be compiled anonymously and used solely for our statistical purposes. The statistical information we gather from our customers will be used to help us enhance the shopping experience for our customers.

Any privacy concerns should be directed to [info@diablovalley.design]; we take all privacy concerns very seriously and will respond appropriately and quickly. Our customers have been our number one priority and will continue to be our first priority in the future.

Goolge Adwords Policy

This website uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to the Diablo Valley Design website. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.

You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.

Terms & Conditions

Credit : this document was created using a Contractology template available at http://www.freenetlaw.com.

Introduction

These terms and conditions govern your use of this website; by using this website, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website.

This website uses cookies. By using this website and agreeing to these terms and conditions, you consent to our Diablo Valley Design LLC's use of cookies in accordance with the terms of Diablo Valley Design LLC's privacy policy / cookies policy.

License to use website

Unless otherwise stated, Diablo Valley Design LLC and/or its licensors own the intellectual property rights in the website and material on the website. Subject to the license below, all these intellectual property rights are reserved.

You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.

You must not:

republish material from this website (including republication on another website);
sell, rent or sub-license material from the website;
show any material from the website in public;
reproduce, duplicate, copy or otherwise exploit material on this website for a commercial purpose;
edit or otherwise modify any material on the website; or
redistribute material from this website except for content specifically and expressly made available for redistribution.

Where content is specifically made available for redistribution, it may only be redistributed within your organisation.

Acceptable use

You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use this website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to this website without Diablo Valley Design LLC's express written consent.

You must not use this website to transmit or send unsolicited commercial communications.

You must not use this website for any purposes related to marketing without Diablo Valley Design LLC's express written consent.

Restricted access

Access to certain areas of this website is restricted. Diablo Valley Design LLC reserves the right to restrict access to other areas of this website, or indeed this entire website, at Diablo Valley Design LLC's discretion.

If Diablo Valley Design LLC provides you with a user ID and password to enable you to access restricted areas of this website or other content or services, you must ensure that the user ID and password are kept confidential.

Diablo Valley Design LLC may disable your user ID and password in Diablo Valley Design LLC's sole discretion without notice or explanation.

User content

In these terms and conditions, “your user content” means material (including without limitation text, images, audio material, video material and audio-visual material) that you submit to this website, for whatever purpose.

You grant to Diablo Valley Design LLC a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate and distribute your user content in any existing or future media. You also grant to Diablo Valley Design LLC the right to sub-license these rights, and the right to bring an action for infringement of these rights.

Your user content must not be illegal or unlawful, must not infringe any third party's legal rights, and must not be capable of giving rise to legal action whether against you or Diablo Valley Design LLC or a third party (in each case under any applicable law).

You must not submit any user content to the website that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint.

Diablo Valley Design LLC reserves the right to edit or remove any material submitted to this website, or stored on Diablo Valley Design LLC's servers, or hosted or published upon this website.

Notwithstanding Diablo Valley Design LLC's rights under these terms and conditions in relation to user content, Diablo Valley Design LLC does not undertake to monitor the submission of such content to, or the publication of such content on, this website.

No warranties

This website is provided “as is” without any representations or warranties, express or implied. Diablo Valley Design LLC makes no representations or warranties in relation to this website or the information and materials provided on this website.

Without prejudice to the generality of the foregoing paragraph, Diablo Valley Design LLC does not warrant that:

this website will be constantly available, or available at all; or
the information on this website is complete, true, accurate or non-misleading.

Nothing on this website constitutes, or is meant to constitute, advice of any kind. [If you require advice in relation to any [legal, financial or medical] matter you should consult an appropriate professional.

Limitations of liability

Diablo Valley Design LLC will not be liable to you (whether under the law of contact, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website:

to the extent that the website is provided free-of-charge, for any direct loss;
for any indirect, special or consequential loss; or
for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data.

These limitations of liability apply even if Diablo Valley Design LLC has been expressly advised of the potential loss.

Exceptions

Nothing in this website disclaimer will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit; and nothing in this website disclaimer will exclude or limit Diablo Valley Design LLC's liability in respect of any:

death or personal injury caused by Diablo Valley Design LLC's negligence;
fraud or fraudulent misrepresentation on the part of Diablo Valley Design LLC; or
matter which it would be illegal or unlawful for Diablo Valley Design LLC to exclude or limit, or to attempt or purport to exclude or limit, its liability.

Reasonableness

By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable.

If you do not think they are reasonable, you must not use this website.

Other parties

You accept that, as a limited liability entity, Diablo Valley Design LLC has an interest in limiting the personal liability of its officers and employees. You agree that you will not bring any claim personally against Diablo Valley Design LLC's officers or employees in respect of any losses you suffer in connection with the website.

Without prejudice to the foregoing paragraph, you agree that the limitations of warranties and liability set out in this website disclaimer will protect Diablo Valley Design LLC's officers, employees, agents, subsidiaries, successors, assigns and sub-contractors as well as Diablo Valley Design LLC.

Unenforceable provisions

If any provision of this website disclaimer is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this website disclaimer.

Indemnity

You hereby indemnify Diablo Valley Design LLC and undertake to keep Diablo Valley Design LLC indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by Diablo Valley Design LLC to a third party in settlement of a claim or dispute on the advice of Diablo Valley Design LLC's legal advisers) incurred or suffered by Diablo Valley Design LLC arising out of any breach by you of any provision of these terms and conditions[, or arising out of any claim that you have breached any provision of these terms and conditions].

Breaches of these terms and conditions

Without prejudice to Diablo Valley Design LLC's other rights under these terms and conditions, if you breach these terms and conditions in any way, Diablo Valley Design LLC may take such action as Diablo Valley Design LLC deems appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.

Variation

Diablo Valley Design LLC may revise these terms and conditions from time-to-time. Revised terms and conditions will apply to the use of this website from the date of the publication of the revised terms and conditions on this website. Please check this page regularly to ensure you are familiar with the current version.

Assignment

Diablo Valley Design LLC may transfer, sub-contract or otherwise deal with Diablo Valley Design LLC's rights and/or obligations under these terms and conditions without notifying you or obtaining your consent.

You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms and conditions.

Severability

If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

 

Entire agreement

These terms and conditions constitute the entire agreement between you and Diablo Valley Design LLC in relation to your use of this website, and supersede all previous agreements in respect of your use of this website.

Law and jurisdiction

These terms and conditions will be governed by and construed in accordance with the State of California and the Federal Government, and any disputes relating to these terms and conditions will be subject to the [non-]exclusive jurisdiction of the courts of Alameda County.

Diablo Valley Design LLC's details

Diablo Velley Design LLC is a web design and marketing company.

You can contact Diablo Valley Design LLC by email to [info@diablovalley.design].

Our Mountain & Me

Growing up in the Tri-Valley, I have always been fascinated with Mount Diablo, from its physical presence to its myths. I particularly remember a 4th grade field trip to the mountain. My classmates and I parted from school and scaled the long and windy road to the summit. Then…

Read More

Save Mount Diablo

Diablo Valley Design’s featured photo was taken by Scott J. Hein. Scott serves as President of the Board of Directors of Save Mount Diablo, a land conservation organization based in Walnut Creek, California. Check out Scott Hein’s Images of Wildlife and Landscapes

Visit Save Mount Diablo

Tethered, The Series

I’m also working on a film series, Tethered. It’s a story about a father who discovers the will to live through his son’s struggle for life. It started as a creative project during my studies and is now sponsored by Fractured Atlas, a 501(c)(3) public charity. We are currently raising funds for development.

Tethered on Fractured Atlas